Welfare Matters

Student Welfare is something that concerns all, so to survive the student experience take our advice now. The Source will support and guide you through any Welfare related problem you may face. Our advisors are available to offer advice on any Welfare matter, including tips on getting home safe, binge drinking, drug abuse, safe sex and mental health issues to name but a few.

Top 5 Urban Myths

1. It'll be ok to walk home tonight by my self, nothings going to happen and I'd rather spend my taxi money on one last pint

   Don't be foolish - this kind of laid back care free attitude is great until you hear about something happening to a close friend if not directly to you. Your personal safety should be a number one priority.

2. My boyfriend says he doesn't like the feel of condoms but its ok 'cos he never ejaculates inside me

   Get Real – take responsibility for yourself if nothing else, this is one of the classic one liners that have resulted in many unplanned pregnancies, let alone the risks of contracting STI's.

3. I'm a guy; we don't get our drinks spiked so there's nothing to worry about

   Men's drinks get spiked too – Fact! It only takes approximately 15 minutes for the effects to kick in and can wipe out 8 hours of memory.

4. I only have a few joints or lines on a Saturday night; you can't get hooked on that

   Not True – you can become dependent on any drug; don't be naive enough to think that recreational drug taking won't hurt.

5. Depression is a load of rubbish; anyone can shake off a bad mood if they want to

   There is a major difference between depression and a bad case of the grumps – it is classed as a mental health illness and in fact is more common amongst the student body then you may initially think.

If you're going to ignore our advice above, and you think you're old enough to look after yourself – at least follow these following tips.

Safety Needn't Cramp Your Style

More and more students are falling victim to violent attacks and muggings whilst walking home at night. Crime levels maybe falling but statistics show that one in three students will still be a victim while studying at college or university. Maybe not what you need to hear, but the fact is criminals can see students as easy targets. That doesn't mean you can't protect yourself though.

The UDSU are becoming more and more concerned about the welfare of its students and would like to remind you of the importance of Student Safety.

Here are a few tips on Student Survival that we would urge all you guys to take into consideration at all times. The 'it won't happen to me' attitude is naive and out dated; the fact is it is happening and its time that you started to sit up, pay attention and most importantly Play It Safe!

This information has been brought to you in association with the Home Office. For further up the minute information check them out at www.good2bsecure.gov.uk

Your Safety, Your Mobile—Safe Text!

Safetytext is a delayed text message service designed to enhance your personal safety.

The concept is simple; you set up a delayed text message from your mobile phone, which could raise the alarm if something happens to you. It is confidential, and you can cancel it when you are safe.

Whether you’re travelling abroad or merely heading back home from a friends house, just register and fill in the secure profile page so that if anything happens to you, wherever you are in the world, vital information can be supplied to the authorities instantly. If you are safe, these details and your texts remain totally confidential.

To find out more visit www.safetytext.com

Before Going Out

• Figure out exactly where you're going and how you and your mates will get there and back. The majority of attack cases involve looking lost, taking short cuts in the early hours or walking home alone. Share a taxi or walk together.
• Consider using a personal alarm (available from all UDSU reception points and Lonsdale Bar, starting from only £2.00) and c arry it in your hands when walking at night so you're at the ready. Don't set them off as a joke – people may start to ignore them. It's not OK to think: "it's a dark alleyway, but I've got an alarm". Remain cautious.
• Put a bit of extra money in a separate pocket to fall back on if it's late; you're drunk and need a cab home. £5 / 10 is a small price to pay for getting home safely.
• Half of burglaries happen because a door or window has been left open – it's that simple. So lock up (even if you're just popping to the kitchen or bathroom).
• Make sure your TV, video and other valuables can't be seen from the outside (when its dark close curtains, and try to leave a light on).
• Tell a flatmate where you're going – and phone if you stay out for the night.

For further information on how you can protect yourself from crime visit www.crimestoppers-uk.org

Student Nights – The Place To Be!

UDSU affiliated nights are the only nights where the UDSU stipulations apply. Should an incident occur you would be protected by the Unions policies and Equal Opportunity legislation. We work closely with all the venues, which host UDSU nights in order to provide the safest and most students friendly atmosphere possible. This does not happen in other student nights. Whilst we can't guarantee your safety we are able to reassure you that there are measures in place to protect you.

Binge Drinking

With local bars and clubs throwing drink offers at students it can be hard to resist but try to drink in moderation. Look out for your friends and generally for one another, as the majority of you are in a new and fairly unfamiliar environment and the idea that you're suddenly responsible for yourselves can take a while to sink in.

Some of us can drink a shed load whole others can just about manage an Alco pop, which is fine; it doesn't make you a better person because you drank every spirit off the top shelf in a bar. Realistically we know that student culture has a lot of drink involved, however this message of drinking in moderation will continue to stick. Don't feel pressured into drinking more than you know you can take, know your limits and make sure that you stay safe.

Alcohol also plays a large role in safety issues; drinking and driving drinking and unwanted sex/pregnancy/STI's, drinking and violence and drinking and injuries. If you make low risk choices about alcohol they can have an impact on how safe you stay.

For more information on the effects of binge drinking go to the following site http://alcoholism.about.com/od/binge/

Who's Eyeing Up Your Drink?

What you need to know about spiking

• Spiking drinks with alcohol or drugs is on the increase.
• People do it 'to be funny', out of spite or anger, to rob you or leave you open to sexual assault.
• Don't just think spiking is with drugs – it's more likely that someone has vodka added to a pint, or you're bought doubles instead of singles.
• It only takes 15 minutes for the effects of "rape drugs" to kick in – they can wipe out eight hours of memory.
• Almost 70% of victims know their spiker/rapist
• Men's drinks get spiked too!
• If someone spikes your drink with the intention of raping you, they could face up to 10 years in prison (even if a sexual assault doesn't take place).

How to protect yourself

• Don't accept a drink from a stranger
• Don't take drinks from large open containers like a punch bowl
• Don't share or swap drinks
• Leave your drink with someone you know you can trust when you nip to the toilet or go for a dance
• If you suddenly feel odd or unusually drunk, ask a friend to get you home – but make sure it's someone you really trust
• If a mate starts acting in a 'they wouldn't normally do/say that' way, she/he might have been drugged – ask for help and get them home safely
• Always look out for each other. If there's a group of you and one's driving, get them to be a designated drinks watcher

All UDSU affiliated bars and nights now supply Spikeys. These devices reduce the risk of people being able ton slip anything into your drink, so we would recommend that these were used by all wherever possible.

If you do find yourself becoming a victim of such crimes and need to talk to a professional and qualified advisor in confidence please contact The Source – UDSU's Independent Student Advice Service. Alternatively for further information and support go to www.roofie.com or www.victimsupport.org.uk

Don't Have Mug-ging Written All Over You

• Women feel most in danger walking down the street yet its men who are more likely victims of muggers. Protect yourself from being considered as easy target.
• Keep bags closed, zipped up and buckled. Be extra careful with rucksacks. If someone grabs it, let it go. Bags – and their contents – can be replaced.
• Carry your wallet out of sight
• When using a cash machine, go in daylight or with a mate if you can, or choose a well-lit one.
• Don't be flash with cash (keep in your pocket) or laptop (keep hidden in an anonymous bag like a rucksack). If you take your mobile out with you, keep it hidden and keep calls brief.
• If you suspect you're being followed, cross over the road see if they follow. If you're still worried, don't hang about. Go into a pub or shop to call a mate to meet you, or the police.
• Have a house keys ready before you reach the door – and carry them on you, not in your bag. Rummaging around for them means you're not looking at what's around you.
• Walk confidently and be aware of what's going on at all times.
• Try to blend in and avoid wearing your "Drunk" or "Lost" student badge.
• Remember if you're chatting on the phone or listening to your personal stereo, you won't hear someone come up behind you. Your hearing is your best protection; your voice is your best defence. If you're attacked, shout and run.
• When your gut says there's trouble ahead, there probably is. Get somewhere safe.
• Steer clear of a confrontation. What's the point? Who needs the hassle?
• If something does happen to you, report it to the police and campus authorities. You could stop it happening to someone else.
• Personal Alarms are available from all UDSU reception points and Lonsdale Bar, charged at a minimal cost but well worth investing in for your personal safety and piece of mind.

Get Home Safe

Here at The Source we thought it was about time we started being a little proactive about getting you student's home safe and sound, as personal safety is becoming more apparent then ever.

It is for this reason that we are happy to announce that we can now officially recommend Derby Cabs to all students as a safe and secure way to travel.

Derby Cabs have been chosen for you guys as unlike other firms they offer the following services:

Call-Back

When your taxi is due to arrive the driver will activate Call-Back and your mobile will ring twice and then cut off.

Pay By Card

Derby Cabs have also started allowing customers to pay by card to cover the cost of their journey. In the past money has been the preferred option with Taxi firms; however Derby Cabs appreciate that often students prefer not to carry vast quantities of cash on them and coming home from a night out, students manage to spend their last pennies over the bar or on takeout. However, from now on instead of having to make the cold walk home, you will now find that nay 757575 or 722722 cab will be happy to accept payment by the vast majority of cash and credit cards.

It is worth bearing in mind that Black Cabs (or yellow as they are these days) are the only Taxis licensed and insured to offer an un-booked service, and whilst it might be tempting to walk home from a night out alone to try and save a couple pf quid it's really not worth it!

The Source has formed an extremely proactive relationship with Derby Cabs and will continue to work in partnership with them to offer all students a safe and secure means of getting home. The Cabs can be identified by a 'UDSU recommended' sticker that they will carry in their windows, and any student travelling with them should feel confident that they are in safe hands. On top of this if any student shows their student card a further 10% discount will be made on any journey over the price of £3.00.

There really isn't any excuse for not getting a Taxi home with these measures now in place; the 'it won't happen to me' attitude is dangerous and out-dated. By having this attitude you are putting yourself in an extremely vulnerable position. If you express a little extra caution there is no reason why you can't have a wicked time and still stay safe along the way.

Colds and Flu

Based on stereotypical evidence of the student lifestyle and experience colds and 'flu' are continuously flying around from person to person whilst at university. The most famous of them all being the classic 'freshers flu' which is an annual groggy run down feeling that most students and even staff are exposed to at the beginning of each academic year.

Colds and 'flu' are caused by different viruses, but caught in the same way – someone suffering from a cold or 'flu' can spread the virus directly to others. Many people confuse 'flu' with a heavy cold.

Typical symptoms of a cold

• Starts gradually
• Slight Temperature after 24 hrs
• Normal appetite
• Slight Headache
• Blocked or runny nose
• Sore Throat
• Feeling tried

Typical symptoms of 'Flu'

• Starts rapidly
• High fever lasting 3-5 days
• Loss of appetite severe headache
• Muscular aches and pains
• Nausea and vomiting
• Feeling exhausted

How long does 'flu' last?

You may feel really ill and have a temperature for a few days and feel unwell for several weeks longer.

What should I take if I get 'flu'?

You can take a painkiller such as paracetamol to help relieve the headache, muscle pains and reduce your temperature.

• Stay at home and rest – this will help you recover more quickly in the long run
• Report your absence to the University on Tel: 01332 591311 or ext 1311
• Keep your room warm but ventilated and try not to get chilled or over-heated
• Avoid heavy exercise
• Drink plenty of non-alcoholic drinks to replace the fluid lost in sweating
• Eat what you can

What should I do for a cold?

The best form of treatment is to take plenty of fluids and use paracetamol to control headaches and raised temperatures. Treat any sore throat, coughs and nasal congestion as below.

Do I need to see a doctor if I am normally in good health?

If you are normally in good health you should be able to get over a cold or 'Flu' without seeing a doctor. If, however, the following symptoms develop you should consult your GP.

• A persistent fever above 38.5 degrees
• Persistent painful, swollen glands or difficulty with swallowing
• Any difficulty with breathing or inability to swallow
• Chest pains
• Skin rash
• A cough that produces blood or thick mucus which is coloured
• Neck stiffness
• Earache

What about antibiotics?

'Flu', colds and most coughs and sore throats are caused by viruses and antibodies don't work against viruses. Cold and 'flu' sometimes lead to complications such as an ear infection or pneumonia which would then need antibiotics, but giving antibiotics early does not appear to prevent these complications.

Sore Throats

• Drink plenty of non-alcoholic fluids
• Stop Smoking
• Gargle with salt water (1/2 teaspoon of table salt to a cup of warm water) several times a day
• Take painkillers such as paracetamol which are available in soluble form
• Suck medicated throat lozenges (stick to dose recommendations on pack)
• Keep the air in your room moist especially at night – a bowl of water near your heat source will help
• Antibiotics are of no routine use
• See your GP if symptoms become severe or persist beyond 4-5 days without signs of improvement

Coughs

• Drink plenty of non-alcoholic fluids
• Stop or cut down on smoking and avoid smoky atmospheres
• A warm honey and lemon mix can be used for a tickly cough (1/2 teaspoon of lemon juice with _ teaspoon of honey)
• A stream inhalation to loosen mucus or to help with a dry cough
• Cough linctus comes in different forms for different types of coughs (check with a pharmacist before buying)
• See your GP if you have chest pains, breathlessness, coloured or blood stained mucus or if your symptoms are severe or persist longer than a couple of weeks.

Nasal congestion and blocked ears

• Drink plenty of non-alcoholic fluids, avoid dairy products
• Stop or cut down on smoking
• Keep the air in your room moist
• Take a painkiller such as paracetamol
• For decongestants, see a pharmacist
• Steam inhalations
• See your GP if your ears or if symptoms are severe or persist

Medication

When taking any medication, read the directions on the pack and don't exceed the recommended dose. Many products contain paracetamol; read the contents on the pack to ensure that more than one product containing paracetamol is not taken at a time. A pharmacist will be able to give you advice on suitable products and whether they can be used with any other medication you are using.

Steam Inhalations

Breathe steam from a shower or put boiled water in a bowl or jug. Place a towel over the head and bowl, like tent, breathe in through your nose and out through your mouth for 10 to 15 minutes several times a day. Adding a few drops of menthol oil may also help.

Feeling Blue

What is Depression?

First of all it's important to point out that there is a major difference between depression and a bad mood or PMT. Clinical depression is not something you can just shake off. It is a treatable illness caused by a chemical imbalance within the brain, but can affect people in many different ways. Whilst some people say that depression feels like a black curtain of despair coming down over their lives others feel like they have no energy and can't concentrate. Some people will simply feel irritable all the time for no apparent reason. The symptoms vary from person to person, but if you feel "down" for more than two weeks, and these feelings are interfering with your daily life, you may be clinically depressed.

Most people with depression never seek help, even though the majority will respond to treatment. Treating depression is especially important because it potentially affects you, your family, and your studies.

The Symptoms that help a doctor identify depression include:

• Constant feelings of sadness, irritability, or tension.
• Decreased interest or pleasure in usual activities or hobbies.
• Loss of energy, feeling tired despite lack of activity.
• A change in appetite, with significant weight loss or weight gain.
• A change in sleeping patterns, such as difficulty sleeping, early morning awakening, or sleeping too much.
• Restlessness or feeling slowed down.
• Decreased ability to make decisions or concentrate.
• Feelings of worthlessness, hopelessness, or guilt.
• Thoughts of suicide or death.

If you think you may be suffering from depression you should make an appointment with your GP immediately. It is more common than you may imagine amongst students, especially in line with the early transition of independence. There are however a number of ways in which you can be treated and your Doctor will be best qualified to advise you on which one will be the most effective for you.

Mental Health is far more common amongst the student population then people first believe and it is important that individuals feel fully support by the University throughout their academic studies. For further information on the support that's available for students within the University visit http://www2.derby.ac.uk/student-services/mh_index.html If you are a student with a Mental Health issue and require further information why not check out http://www.youngminds.org.uk/mentalhealth/ or http://www.nimh.nih.gov/healthinformation/index.cfm

Coping With Stress

What is Stress?

Stress is a normal part of life. Many situations can cause stress, such as leaving home and coming to University, coping with work and exams, dealing with relationships, sexuality issues or financial pressures.

A certain amount of stress can be positive – it can motivate us, be exciting or invigorating and enable us to meet new challenges. After all, if we never tackled things that we found challenging we would stop learning or moving on in life.

Too much stress can be difficult to cope with and may cause health problems. It is normal to feel anxious, stressed, confused or even depressed at times. If these feelings persist or become difficult to deal with it is important to seek help, whether it's from a friend, your GP or The Source.

Recognising that you are feeling stressed is the first step towards taking control of the situation. Stress can build up gradually and you may not be aware of it, until it has reached a critical level.

Symptoms of stress can vary from person to person but include:

• Headache, backache, muscular aches and pains
• Stomach ache, irritable bowl and diarrhoea
• Rapid breathing (hyperventilation), an irregular heart beat (palpitations)
• Sleep problems, feeling tired most of the time
• Finding it hard to concentrate and make decisions
• Feeling you can't cope
• Feeling frustrated, impatient or irritable with others
• Drinking and smoking more
• Changes in your appetite

Coping with Stress

Whatever is causing the stress in your life, there are things you can do to help control its effects. Stressful situations may be beyond your control, but the anxiety they cause can be relieved by using these techniques.

• Time Management – organise your time and make a list of tasks. Complete one task before moving on to the next, set yourself achievable goals and be realistic.
• Maintain perspective – believe in yourself, try and think constructively, accept who you are and don't be too hard on yourself or set yourself impossibly high standards.
• Taking regular exercised will make you feel better and help you cope with pressures, both physically and mentally. Exercise can help reduce some of the unpleasant physical effects associated with stress such as racing heart, over-breathing and muscular tension.
• Eat healthy and regularly, it will make a big difference to how you feel. Avoid drinking too much coffee, tea and fizzy drinks, the caffeine will 'hype' you up and make your thinking less clear.
• Avoid negative ways of coping with stress such as alcohol, cigarettes, drugs or compulsive eating. They may seem to relieve stress, but in the long term they could make things worse.
• Try to set a regular pattern of sleep. Stop work two hours before you plan to sleep to allow your body time to unwind and relax.
• Learn to relax – try to make time for yourself, socialise with friends, listen to music, read a book.
• Relaxation techniques such as yoga, deep breathing or meditation relieve anxiety and the symptoms of stress such as headaches, muscle aches and insomnia.

Practise this simple breathing exercise, it can be done anywhere:

1. Sit with your feet on the floor, or lie in a comfortable position. Rest your hands lightly on your thighs.
2. Breathe slowly and deeply in through your nose and out through your mouth. If you are breathing correctly, your stomach, not your chest, should rise at the start of each breath.
3. As you breathe, gradually drop your shoulders and relax your hands. Make sure your teeth are not tightly clenched.

Ask for help – contact your GP, The Source or Student Services and make an appointment to se a counsellor or speak with a nurse.

Everyone needs help from time to time, its Ok to ask for help even though it feels difficult.

Students with Disabilities

Whilst studying, it’s important that you receive the support you require to participate fully on your programme and engage in the student experience as a whole.

If you are student with or think that you may have a disability then there’s plenty of support available to you whilst you complete your academic studies at this institution.

The University of Derby and in turn your Students’ Union welcomes people with disabilities and aims to assist any individual to enhance their student experience as best as possible.

The following information may be useful to you if:

• You have, or think you have dyslexia
• You are blind or partially sighted
• You are D/deaf
• You have difficulty with mobility
• You need personal acre support
• You have a mental illness
• You have a medical condition e.g. diabetes, epilepsy, asthma
• You have any other condition or disability not covered by the above

It is important that you feel that you are receiving adequate support so one of your first ports of call should be arranging an appointment with a Specialist Support advisor who can assist you with a support plan and the assessment of your study needs.

For further information on the service that Support and Advisory can offer go to: http://www2.derby.ac.uk/student-services/index.htm

Alternatively The Source is always available as an independent advisory service to assist all students with any concerns or issues they may be facing.

Fire Evacuation

Do you know how you would get out of a University building in the event of a fire?

The majority of University staff and students would probably be able to answer “Yes, I make my way out of the nearest fire exit and to a fire assembly point”. But what if you would have difficulty evacuating out of a University building due to a permanent or temporary disability?

Again, under these circumstances, the answer would probably be in the same way when circulating at ground floor level. But how would you get out in the event of a fire evacuation if you work or study above ground floor level?

If you recognise that you would have difficulty and you work or study above the ground floor in University buildings, you should have a ‘Personal Emergency Evacuation Plan’. If you do not have a PEEP, you should discuss this with your programme leader or line manager at the earliest opportunity.

Guidance on University Personal Emergency Evacuation Procedures

The University of Derby regards the safety of everyone as the utmost importance and has recognised that in the event of an emergency some persons may have difficulty evacuating.

If you recognise that you would have difficulty evacuating during an emergency, you should raise this with your programme leader, line manager or a representative from specialist support at the earliest opportunity when you start here at the University of Derby.

Your programme leader or representative from specialist support will discuss your individual needs and ensure a ‘Personal Emergency Evacuation Plan’ (PEEP) is developed to reflect this. Your PEEP will ensure your continued support throughout your student life, however, you should highlight any changes in personal circumstances should it affect your PEEP at the earliest opportunity.

Evacuation Procedure

The following information is designed to inform students who may have difficulty evacuating from floors other than the ground floor and persons assigned to help them, of the procedure to be followed in the event of an emergency evacuation.

On hearing the evacuation alarm proceed via the nearest fire exit to the floor stairwell. *

In the stairwell you will see a disabled persons refuge point sign. These points have been carefully selected to ensure your safety until you are evacuated. Also located in these refuge areas is a ‘refuge communication device’ (which will inform the fire co-ordinator), and a safety evacuation chair is located in each tower to evacuate those requiring assistance.

Position yourself at this point avoiding obstruction of other persons evacuating.

Ensure an individual (this may be a person assigned to help) is clearly designated to proceed to the nearest Fire Warden (clearly identified by a yellow waistcoat), who will inform the Fire Co-ordinator (clearly identified by a orange waistcoat) of your position.

* NOTE – When an alarm is sounded, the Fire Co-ordinator will be able to establish if it is a false alarm quickly. If the cause of the alarm is due to reasons other than a fire, persons using the refuge points will be notified at the earliest opportunity to prevent unnecessary evacuation.

If you have any queries, questions or concerns regarding the Universities fire evacuation procedures then please don’t hesitate to contact The Source, your UDSU Independent Advice Service.

Play It Safe

Risk Reductions – the UDSU as a whole promotes a zero tolerance towards drug abuse, however we appreciate that use of such substances will still occur amongst the student population. The following guidelines may help you to reduce the risks associated with the following drugs:

For further information and advice on this subject, check out www.talktofrank.com

Safe Sex

You may think that you learnt all about safe sex in Social Education year nine, but did you know that you don't even need to engage in full penetrative intercourse to pass on an STI? Generally students think that they are pretty good at using contraception, probably because most of them don't want children as a souvenir of their night of post Spank horizontal jogging with Mr and Mrs McRandom. Whilst the pill can prevent against this it cannot prevent the passing of STIs. Only barrier methods of contraception can do this, which means CONDOMS (or indeed dams.)

Often there can be no symptoms in relation to STI's, so you and your sexual partner could have an infection and not know it. Most sexually transmitted infections can be treated quickly and easily if you detect them early on, however, if left undetected some infections can potentially led to infertility. In addition to the obvious threat of HIV and AIDS your sexual health is one are you really can't afford to gamble with.

My Condom Has Split What Should I Do?

In this situation the Emergency Contraception can be obtained, either from a nurse, GP or a pharmacist. Although, bearing in mind that the latter option could set you back as much as a whopping £24 a pop you may want to opt with the former! The next thing you should do is to book yourself in for a routine check up. You can do this at a GUM clinic or with your GP. Doing this will give you peace of mind as to whether or not you have caught anything.

For a list of external contraceptive and sexual health services for students in derby, check out http://www2.derby.ac.uk/student-services/hc3_sexualHealth.htm Students requiring further crisis information on emergency contraception should go to http://www2.derby.ac.uk/student-services/hc3_sexualHealth.htm#sub3

I've Got An Infection What Do I Do?

Depending on the nature of the infection your nurse or doctor will be able to advise you on the best way you can be treated. If you are mature enough to engage in sexual relations you are mature enough to accept the consequences of the above. This means contacting every person you could have passed this on to (penetrably or otherwise). Whilst this may involve consulting your little black book or simply calling your ex, you owe it to tell people you've slept with the score, and don't be embarrassed it might even be them who infected you!

For more information on Sexual Health matters log on to: http://www.dh.gov.uk/PolicyAndGuidance/HealthAndSocialCareTopics/SexualHealth/fs/en

Sources of Advice and Information

If you do find yourself falling a victim of such crimes or in a welfare predicament and need to talk to a professional and qualified advisor in confidence please contact The Source – UDSU's Independent Student Advice Service.

• The Source – UDSU's Independent Student Advice Service — 01332 591509
• Frank – Drug Helpline — 0800 776600
• Addaction Derby Drug Helpline — 01332 370400
• National Drugs Helpline (24hours) — 0800 776600
• NHS Direct (24 hours) — 0845 4647
• NHS Smoking Helpline — 0800 1690169
• Roy Castle Lung Cancer Foundation — 0151 7948800
• ASH (Action on Smoking and Health) — 020 77395902
• International Student Advice — 020 7107 9922
• Mind (Mental Health Information Line) — 0845 7660163
• Victim Support — 0845 3030900
• Crimestoppers — 0800 555111
• University Counselling Service/Nurses — 01332 591317

This information is also available in large print, Braille and audiotape on request.

Disclaimer: This information provides general guidance on Welfare issues and University Policy. The information given should not be regarded or relied upon as a complete or authoritative statement of University policy or procedures. The Source will not accept any liability for any claims or inconvenience as a result of the use of information provided.